Unlimited PTO

How do you manage unlimited PTO/time off on your team?

I've heard that employees with unlimited PTO often end up taking less time off than those with a defined number of days because it's harder to track and people aren't always sure what's considered "too much."

For those who offer unlimited PTO:

• How do you track time off, if at all?
• Do you require a minimum amount of time off each year?
• How do you prevent team members from feeling guilty about taking time away?
• Have you found people actually take less time off?
• How do you handle random days off here and there versus longer vacations?
• What guardrails or expectations have you put in place to make the policy successful?

I'd love to hear what's working, what isn't, and any lessons learned from implementing an unlimited PTO policy.